TERMS AND CONDITIONS

Adventure Bikes Company New Zealand, is committed to providing you with an exceptional and safe adventure motorcycle experience. Before proceeding with a booking, please carefully read and understand the following terms and conditions. By making a booking and using our services, you agree to be bound by these terms and conditions.

Booking Policy

  • Booking and Payment

1.1 All prices quoted are in New Zealand Dollars (NZD).

1.2 To secure your spot on the ride and confirm your motorcycle selection, a non-refundable deposit of NZD 2,500 is required. The deposit can be paid via Credit Card/Bank Transfer using our booking system.

1.3 The full payment for the ride is due 60 days or more before the ride departure date. An invoice will be sent to you for the outstanding balance, and you can make the payment through bank transfer or Credit Card.

1.4 Failure to make the final payment within 60 days before the ride’s start date will result in the forfeiture of the deposit, and the booking will be cancelled.

1.5 A Bond of NZD 2,000.00 is required per motorcycle hire at the beginning of the ride (refer to Insurance terms and conditions).

1.6 All prices include the applicable New Zealand Goods and Services Tax (GST) of 15%.

Cancellation Policy

  • Participant Cancellation

2.1 If you cancel your ride 60 days before the start date, we will refund the amount you paid for the ride, minus the non-refundable deposit.

2.2 If you cancel within 60 days of the start date, 100% of the ride cost will be forfeited.

2.3 In the event of a no-show at the scheduled start time of the ride, for any reason, 100% of the ride cost will be forfeited.

2.4 We strongly recommend purchasing personal travel insurance to cover unforeseen circumstances that might prevent you from attending the ride.

Ride Cancellations

  • ABC NZ reserves the right to cancel any scheduled ride at any time due to factors such as lack of participation, severe weather, natural disasters, pandemics, or other unforeseen circumstances.

3.1 In case of ride cancellation, Adventure Bikes Company  will immediately notify you.

3.2 We will not be liable for any additional costs or losses you may incur due to the cancellation, including but not limited to accommodation reservations, travel expenses, and other pre-planned expenses.

3.3 We will offer you the option to reschedule for another ride on a different date or provide a refund of the ride deposit and balance, less any deposits paid for pre-booked accommodation, activities, and administrative fees.

Tour Requirements

  • To participate in our rides, you must meet the following requirements:

4.1 Hold a full motorcycle licence valid for riding in New Zealand or possess an international driver’s permit.

4.2 Be at least 25 years old.

4.3 Have On or off-road riding experience and be able to handle a mid-size adventure motorcycle off the sealed highway environment.

4.4 You are responsible for providing your own safety gear, including a motorcycle helmet, gloves, boots, riding jacket and pants, body armour, thermal wear, waterproof outer shell, and removable mid-layers.

Motorcycle Choice & Availability

  • Adventure bikes New Zealand provides the motorcycles for the tour. The availability of specific motorcycle models is subject to change at the time of booking.

5.1 Motorcycles are allocated on a first-come, first-served basis, and your first-choice motorcycle may not be available at the time of booking.

Rider Fitness, Health & Safety

  • By participating in the ride, you declare that you are in suitable physical and mental condition and capable of joining the tour without risk to yourself or others.

6.1 You are responsible for riding at your own pace and within your level of experience at all times.

6.2 You must not exceed local traffic laws, speed limits, or your riding experience level. Any fines acquired during rental period will be charge to CC 

6.3 The consumption of alcoholic beverages or any substances impairing judgment is strictly prohibited while operating a vehicle/motorcycle during the ride.

Insurance Terms & Conditions

  • Motorcycle Insurance: Full comprehensive motorcycle insurance is included in the ride for motorcycles owned Adventure bikes company New Zealand

7.1 Security Deposit (Bond): A bond of NZD 2,000.00 per motorcycle is required at the start of the ride. This bond will be refunded upon the return of the motorcycle and accessories without any damage, loss, or expense. The rider’s maximum liability is limited to the full insurance bond, plus any cost of motorcycle recovery. Damages paid by credit card will incur a 3% surcharge.

7.2 The bond must be paid in full by credit card, debit card, cash, or electronic funds transfer and will be held for the duration of the ride.

Event Information

  • Adventure bikes company New Zealand reserves the right to accept or deny any participant from joining any ride. Discrimination based on sex, race, or religion is not practiced or tolerated.

8.1 ABC NZ may deny a rider’s continuance on the tour if they are deemed a danger or disruption to themselves, the tour group, or the general public.

8.2 Any rider denied continuance will be responsible for their accommodation, meals, and other related costs. No refunds will be issued in such cases.

8.3 Adventure bikes company NZ may cancel a participant’s tour and motorcycle rental agreement at any time for any infraction of the terms or if there are concerns about negligent or careless driving that might endanger themselves or others.

Extra Fees & Charges

  • The rider is responsible for any traffic or parking violation fines incurred during the ride or that arise after the ride.

Privacy Policy

  • Adventure Bikes Company  respects your privacy and complies with the Privacy Act 2020. We treat your information as confidential, maintain secure data storage, and provide access for checking and correcting your information. Your rights to privacy are protected by law.

By proceeding with a booking and using our services, you acknowledge and agree to abide by these terms and conditions. Thank you for choosing Adventure Bikes Company New Zealand for your motorcycle adventure. We look forward to providing you with an incredible experience!

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Payment Terms for Adventure Bikes Company Motorcycle Rental and Tour Company

Thank you for choosing Adventure Bikes Company for your motorcycle rental and tour needs. Below are our payment terms to ensure a seamless and enjoyable experience. Please review and understand these terms before proceeding with your booking.

  1. Reservation and Payment:
  • A reservation deposit of 50% is required to secure your booking.
  • The remaining balance must be paid 14 days in full before the start of the rental/tour period.
  • For bookings made within 14 days of the rental/tour start date, the full payment is due at the time of booking.
  1. Payment Methods:
  • We accept payments via credit/debit cards, bank transfers, and other electronic payment methods.
  • Please ensure that all payments are made in New Zealand Dollars (NZD).
  1. Security Deposit:
  • A security Bond $2500 will be pre-authorized on your credit/debit card upon collection of the motorcycle.
  • The security Bond is refundable and serves as coverage for any potential damages, late returns, or breaches of the rental agreement, traffic fines.
  • The amount of the security deposit varies based on the motorcycle model and type of tour. Please refer to our website or contact our team for specific details.
  1. Cancellation and Refunds:
  • Cancellations made 60 days or more prior to the rental/tour start date are eligible for a full refund of the reservation deposit.
  • Cancellations made within 14 days of the start date may result in a forfeiture of the reservation deposit.
  • No refunds will be provided for cancellations made within 7 day of the start date or for “no-shows.”
  • Refunds will be processed using the same payment method used for the booking and may take 14 business days.
  1. Rescheduling:
  • Requests for rescheduling must be made at least 14 days before the original booking date.
  • Rescheduling is subject to availability and may be subject to a rescheduling fee.
  1. Additional Charges:
  • Late returns of rented motorcycles may incur additional charges per hour or per day, as specified in the rental agreement.
  • Damages to the motorcycle or equipment beyond normal wear and tear may result in repair or replacement costs, which will be deducted from the security deposit.
  1. Currency Conversion and Fees:
  • If your payment is made in a currency other than NZD, your bank or payment provider may apply currency conversion fees. We are not responsible for these fees.
  1. Governing Law:
  • These payment terms are governed by the laws of New Zealand, and any disputes will be subject to the exclusive jurisdiction of New Zealand courts.

By proceeding with your booking, you acknowledge that you have read, understood, and agreed to these payment terms. If you have any questions or require further clarification, please do not hesitate to contact our customer service team at +642040634201 or adventurebikescompany@gmail.com.

Thank you for choosing Adventure Bikes Company. We look forward to providing you with an exceptional motorcycle rental and tour experience!

Sincerely,
Adventure Bikes Company Team